Hands-On Director of Operations - Behavioral Health

Atlantic Health Strategies; Providence (RI); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Performance incentives

Leadership ownership

Job summary

Atlantic Health Strategies seeks a hands-on Director of Operations to lead day-to-day operations of a behavioral health facility in Providence, Rhode Island. You will supervise intake, staffing, scheduling, admissions, discharges, and AMA processes while maintaining close collaboration with admissions, clinical, and operational teams.

The role emphasizes proactive problem-solving, staff accountability, and a strong patient experience, with direct involvement across the program to ensure smooth

Qualifications

• Direct professional experience within substance use disorder and/or mental health treatment.
• Operational or leadership experience within a behavioral health treatment environment.
• Working knowledge of behavioral health facility operations and relevant levels of care.
• Experience with core operational functions such as patient intake, admissions, utilization review, staffing, scheduling, discharges, census management, or patient retention.
• Ability and willingness to maintain an active, visible presence in day-to-day facility operations.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to work effectively across admissions, clinical, and operational teams.
• Commitment to behavioral healthcare, recovery, and a strong patient experience.

Responsibilities

• Lead the day-to-day operational functions of the facility.
• Conduct the majority of patient intakes.
• Maintain direct responsibility for facility staffing and scheduling.
• Manage and coordinate utilization review activities.
• Maintain operational oversight of admissions, discharges, and AMA situations.
• Communicate closely with admissions, clinical, and operational team members.
• Develop and maintain productive relationships with referral sources and facility partners.
• Identify operational problems early and implement practical solutions.
• Step into different areas of facility operations when additional support is needed.
• Hold staff accountable while contributing to a positive workplace culture.
• Support census, patient retention, and the overall patient experience.
• Partner with organizational leadership on facility performance and improvement initiatives.

Skills

SUD/mental health

Operational leadership

Intake & admissions

Census management

Team communication

Strategic planning

Job description

Atlantic Health Strategies seeks a hands-on Director of Operations to lead day-to-day operations of a behavioral health facility in Providence, Rhode Island. You will supervise intake, staffing, scheduling, admissions, discharges, and AMA processes while maintaining close collaboration with admissions, clinical, and operational teams.

The role emphasizes proactive problem-solving, staff accountability, and a strong patient experience, with direct involvement across the program to ensure smooth