Hands-On Customer Service & Equipment Support

U-Haul; El Paso (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

MetLife auto and home insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with products and services, and using U-Scan tech to manage rentals and inventory. You will assist with moving and hooking up trucks, inspecting equipment, and educating customers.

Qualified candidates have a high school diploma or equivalent and a valid driver’s license with a clean driving record. On-site role with on-the-job education and growth opportunities.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers with products and services, and using U-Scan tech to manage rentals and inventory. You will assist with moving and hooking up trucks, inspecting equipment, and educating customers.

Qualified candidates have a high school diploma or equivalent and a valid driver’s license with a clean driving record. On-site role with on-the-job education and growth opportunities.