Hands-On Coupa & P2P Systems Administrator

CRG Search; Winston-Salem (NC); On-site; USD 75,000 - 85,000; Full time

Job summary

CRG Search client is seeking a Procurement Systems Administrator to own the Coupa P2P backend, manage releases, onboard suppliers, and troubleshoot integrations. The role focuses on configuring Coupa, supporting regional travel, and delivering user training to drive efficient procurement processes.

The position is based on-site in Winston-Salem, NC, with ~10% travel. Ideal candidates have hands-on Coupa experience, strong communication, and the ability to develop SOPs and training materials for

Qualifications

• Experience with Coupa Sandbox and testing system releases before production rollout.
• Experience managing or supporting Coupa releases/rollouts.
• Experience onboarding vendors/suppliers within a procurement system.
• Troubleshooting backend integrations between Coupa and an ERP or other system.
• Strong understanding of Procure-to-Pay processes and system functionality.
• Ability to train both technical and non-technical users.

Responsibilities

• Own day-to-day Coupa P2P administration, including backend configuration, workflows, user access, and system functionality
• Manage Coupa releases and rollouts, including sandbox testing, impact assessment, coordination, and implementation
• Configure and onboard new vendors and suppliers within the procurement system
• Manage punchout catalogs and electronic invoicing processes
• Troubleshoot backend integrations and system-to-ERP issues, partnering with internal teams and software vendors as needed
• Identify workflow bottlenecks and recommend improvements to P2P processes and system functionality
• Develop and maintain SOPs and process documentation as the procurement technology environment matures
• Create training materials and deliver virtual and in-person training to employees, managers, vendors, and field teams
• Support reporting and KPI development using Tableau
• Support additional procurement and operational platforms (NetSuite, Aspire, Expensify, Dayforce)
• Help evaluate and implement additional procurement technology as needs evolve

Skills

Hands-on expert

Strong communication

Training delivery

Education

Bachelor's degree in Business, Information Systems, Supply Chain, or related field

Tools

Coupa

NetSuite

Aspire

Tableau

Expensify

Dayforce

Job description

CRG Search client is seeking a Procurement Systems Administrator to own the Coupa P2P backend, manage releases, onboard suppliers, and troubleshoot integrations. The role focuses on configuring Coupa, supporting regional travel, and delivering user training to drive efficient procurement processes.

The position is based on-site in Winston-Salem, NC, with ~10% travel. Ideal candidates have hands-on Coupa experience, strong communication, and the ability to develop SOPs and training materials for