Procurement Systems Administrator

CRG Search; Winston-Salem (NC); On-site; USD 75,000 - 85,000; Full time

Job summary

CRG Search client is seeking a Procurement Systems Administrator to own the Coupa P2P backend, manage releases, onboard suppliers, and troubleshoot integrations. The role focuses on configuring Coupa, supporting regional travel, and delivering user training to drive efficient procurement processes.

The position is based on-site in Winston-Salem, NC, with ~10% travel. Ideal candidates have hands-on Coupa experience, strong communication, and the ability to develop SOPs and training materials for

Qualifications

• Experience with Coupa Sandbox and testing system releases before production rollout.
• Experience managing or supporting Coupa releases/rollouts.
• Experience onboarding vendors/suppliers within a procurement system.
• Troubleshooting backend integrations between Coupa and an ERP or other system.
• Strong understanding of Procure-to-Pay processes and system functionality.
• Ability to train both technical and non-technical users.

Responsibilities

• Own day-to-day Coupa P2P administration, including backend configuration, workflows, user access, and system functionality
• Manage Coupa releases and rollouts, including sandbox testing, impact assessment, coordination, and implementation
• Configure and onboard new vendors and suppliers within the procurement system
• Manage punchout catalogs and electronic invoicing processes
• Troubleshoot backend integrations and system-to-ERP issues, partnering with internal teams and software vendors as needed
• Identify workflow bottlenecks and recommend improvements to P2P processes and system functionality
• Develop and maintain SOPs and process documentation as the procurement technology environment matures
• Create training materials and deliver virtual and in-person training to employees, managers, vendors, and field teams
• Support reporting and KPI development using Tableau
• Support additional procurement and operational platforms (NetSuite, Aspire, Expensify, Dayforce)
• Help evaluate and implement additional procurement technology as needs evolve

Skills

Hands-on expert

Strong communication

Training delivery

Education

Bachelor's degree in Business, Information Systems, Supply Chain, or related field

Tools

Coupa

NetSuite

Aspire

Tableau

Expensify

Dayforce

Job description

Our client is a growing organization investing in its procurement technology and is seeking a Procurement Systems Administrator to take ownership of its Procure-to-Pay (P2P) systems, with a primary focus on Coupa.

This is a newly created role and an opportunity to build out the company's procurement systems function. You'll work closely with Procurement, Accounting, vendors, and field operations to optimize system functionality, manage Coupa releases, onboard suppliers, improve processes, and train users across the organization.

The ideal candidate is someone who enjoys being the hands-on subject matter expert—someone who can work in the backend of Coupa, troubleshoot integrations, manage system rollouts, and then turn around and confidently train a group of users on what's changing and why.

Location: Winston-Salem, NC | On-site

Travel: Approximately 10% regional travel, including occasional overnight travel

Compensation: $75,000–$85,000

Responsibilities

• Own day-to-day Coupa P2P administration, including backend configuration, workflows, user access, and system functionality
• Manage Coupa releases and rollouts, including sandbox testing, impact assessment, coordination, and implementation
• Configure and onboard new vendors and suppliers within the procurement system
• Manage punchout catalogs and electronic invoicing processes
• Troubleshoot backend integrations and system-to-ERP issues, partnering with internal teams and software vendors as needed
• Identify workflow bottlenecks and recommend improvements to P2P processes and system functionality
• Develop and maintain SOPs and process documentation as the procurement technology environment continues to mature
• Create training materials and deliver virtual and in-person training to employees, managers, vendors, and field teams
• Support reporting and KPI development using tools such as Tableau
• Support additional procurement and operational platforms, including NetSuite, Aspire, Expensify, and Dayforce
• Help evaluate and implement additional procurement technology as the organization's needs evolve

Qualifications

• Experience working with the Coupa Sandbox and testing system releases before production rollout
• Experience managing or supporting Coupa releases/rollouts
• Experience with vendor/supplier onboarding within a procurement system
• Experience troubleshooting or supporting backend integrations between Coupa and an ERP or other business system
• Strong understanding of Procure-to-Pay processes and system functionality
• Strong communication and presentation skills, with the ability to train both technical and non-technical users
• Ability to work fully onsite in Winston‑Salem, NC
• Ability to travel approximately 10% regionally, including occasional overnight travel

Preferred Qualifications

• Experience with NetSuite
• Experience with Aspire, Tableau, Expensify, or Dayforce
• Experience developing SOPs, training materials, and system documentation
• Bachelor's degree in Business, Information Systems, Supply Chain, or a related field

Why This Role?

This is an opportunity to join a growing organization at a point where its procurement technology function is still being built.

You'll have meaningful ownership of Coupa and the broader P2P technology environment, rather than simply maintaining an established system. As the function develops, there will be opportunities to expand your scope into additional procurement platforms, system implementations, and technology initiatives.

You'll also have significant visibility across the organization, partnering with Procurement, Accounting, vendors, and field leadership to improve how the business uses its procurement technology.