Hands-On Cleaning & Restoration Operations Lead

myvoda; Revere (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

Job summary

A premier cleaning and restoration business in Massachusetts is seeking a dedicated Operational Manager to oversee the daily operations of its Carpet Cleaning and Water Restoration teams. The ideal candidate will have at least 3-5 years of experience in both water restoration and carpet cleaning, strong leadership skills, and exceptional customer service abilities. This role includes both management tasks and direct involvement in field operations to maintain service quality.

Qualifications

• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in leadership roles.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily operations of carpet cleaning and water restoration departments.
• Manage teams for efficient execution of services.
• Ensure compliance with safety standards and protocols.

Skills

Team management

Customer service

Organization

Communication

Proficiency with project management software

Education

IICRC Certification

OSHA 30 Certification

Tools

Xactimate

CRM systems

Job description

A premier cleaning and restoration business in Massachusetts is seeking a dedicated Operational Manager to oversee the daily operations of its Carpet Cleaning and Water Restoration teams. The ideal candidate will have at least 3-5 years of experience in both water restoration and carpet cleaning, strong leadership skills, and exceptional customer service abilities. This role includes both management tasks and direct involvement in field operations to maintain service quality.