Hands-On Automotive Service Team Lead

Grease Monkey International; Eden Prairie (MN); On-site; USD 22,000 - 31,000; Full time

Job summary

FullSpeedAutomotive is seeking an Assistant Manager at our Eden Prairie location to support the Store Manager in leading daily operations and delivering fast, friendly, high-quality automotive service. The role is hands-on, balancing time between the service bay, front counter, and back office.

You will coach technicians and service advisors, schedule shifts, onboard new staff, and ensure safety and quality standards.

Qualifications

• 1+ years of experience in retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills with ability to lead a team.
• Comfortable in a fast-paced, hands-on environment including service bay work.
• Basic math and cash-handling skills; proficient with POS and inventory systems.
• Valid driver's license with a clean driving record.
• Able to stand for extended periods and lift up to 50 lbs.
• Willingness to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations in the absence of the Store Manager.
• Coach, train, and motivate technicians and service advisors to deliver quality service.
• Schedule team members to cover peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting company values.
• Greet customers, explain services, and uphold commitment to speed, quality, and trust.
• Recommend additional services per manufacturer guidelines and vehicle needs.
• Resolve customer concerns or complaints promptly and professionally.
• Support efforts to build repeat business through excellent service.

Skills

Experience

Communication

Fast-paced environment

Cash handling

Valid driver’s license

Stand for long periods

Flexible hours

High school diploma

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

FullSpeedAutomotive is seeking an Assistant Manager at our Eden Prairie location to support the Store Manager in leading daily operations and delivering fast, friendly, high-quality automotive service. The role is hands-on, balancing time between the service bay, front counter, and back office.

You will coach technicians and service advisors, schedule shifts, onboard new staff, and ensure safety and quality standards.