Hampton Inn West Palm Beach Central Airport - Front Desk Agent

Aimbridge Hospitality

West Palm Beach (FL)

On-site

USD 28,000 - 38,000

Full time

9 days ago

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Benefits offered by this job

Daily Pay
Medical, Dental, Vision Coverage
Short-Term and Long-Term Disability
Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent for Hampton Inn West Palm Beach Central Airport. You will greet guests, manage check-ins/check-outs, and coordinate with teams to ensure a smooth stay.

Role emphasizes warm hospitality, strong communication, and the ability to juggle reservations and guest requests in a fast-paced environment near Palm Beach. Onsite position with competitive benefits after probation.

Qualifications

  • High school diploma or equivalent; hospitality experience preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

  • Provide exceptional guest service and warm, welcoming interactions.
  • Communicate clearly and confidently with guests and team members.
  • Think quickly to resolve issues and ensure guest satisfaction.
  • Multitask by managing reservations, check-ins/check-outs, and handling financial details.

Skills

Guest Service Superstar
Communication Champ
Quick-Thinking
Multitasking

Education

High school diploma or equivalent
Experience in hotel or related field

Tools

Hotel management software
Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities
  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
Education & Experience
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.
Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
Property Information

Only a mile from Palm Beach International Airport (PBI), and convenient for City Place, downtown Palm Beach, Kravis Center, and the Palm Beach Convention Center, the newly renovated Hampton Inn West Palm Beach Central Airport hotel is ideal for anyone's next trip to Palm Beach. Visitors can explore the 47 miles of beach along the nearby exclusive Palm Beach area, or admire in the opulent mansions and landmark restaurants, all within minutes of this West Palm Beach airport hotel. Browse the many theaters, galleries, and lofty artistic venues that define the personality of West Palm Beach. We're near downtown Clematis Street District with trendy restaurants, shops and street festivals. Hampton Inn West Palm Beach Central Airport also provides easy access to the Norton Museum of Art and the Polo Fields of Wellington.

Application deadline for Colorado positions: 12/9/25

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