Hampton Inn & Suites New Orleans Downtown French Quarter - Front Desk Agent

Aimbridge Hospitality; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for a frontline role in downtown New Orleans. You will greet guests, manage check-ins/outs, and handle requests with a calm, friendly demeanor.

Days include coordinating with teams, using hotel software, and maintaining smooth front desk operations. This role emphasizes hospitality excellence and guest satisfaction in a busy hotel setting.

Qualifications

• High school diploma or equivalent required or preferred with hospitality experience.
• Familiarity with hotel management software and Microsoft Office is preferred.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service to guests.
• Communication Champ: convey messages clearly and confidently with a smile.
• Quick-Thinking Problem Solver: resolve issues quickly and turn hiccups into positives.
• Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champion

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We’re in the heart of downtown New Orleans, two blocks from Bourbon Street and the French Quarter. The Mercedes-Benz Superdome, Smoothie King Center, and Riverwalk are within a mile. We’re on the St. Charles streetcar line - hop on to admire the historic architecture of the Warehouse Arts District and uptown. Daily hot breakfast and WiFi are on us.