HAM - HOA Portfolio Manager

HOA Talent; Chicago (IL); Hybride; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Healthcare coverage

Retirement plan

Paid time off

Hybrid schedule after training

Résumé du poste

HOATalent, hiring on behalf of Hales Property Management, seeks a Community Association Manager in Chicago. You’ll manage HOA/condo portfolios, guide Boards, supervise vendors, and help associations stay financially healthy. The role blends relationship-building with operational oversight and a focus on delivering tangible results.

Initial training is in-person for 6 months, then a hybrid schedule. Candidates need 3+ years in HOA/property management and the Illinois CAM or CMCA license is

Qualifications

• 3+ years in property/HOA/condo or residential portfolio management.
• Experience working with homeowners, residents, or HOA Boards.
• Experience managing vendors and property operations.
• Strong organizational skills and ability to manage multiple priorities.

Responsabilités

• Manage HOA/Condo portfolio and serve as primary contact for Boards and homeowners.
• Attend Board meetings and guide sound decisions.
• Prepare management reports and communications.
• Oversee vendor contracts and projects, ensure governance compliance.
• Monitor finances, budgets, and reserves.
• Maintain accurate association records and ensure compliance.

Connaissances

Vendor management

Communication

Time management

Customer service

Independent work

Microsoft Office

Formation

Illinois CAM License or CMCA certification

Outils

Property management software

Microsoft Office

Description du poste

HOATalent is hiring on behalf of Hales Property Management

Role: Community Association Manager
Salary: $70,000 - $80,000/year, plus bonuses ($6,000-$12,000 estimated bonus and commission)
Location: Chicago, IL(in-person for 6 months; hybrid schedule after training period)

About the Role

As a Community Association Manager (CAM), you'll be the go-to partner for a portfolio of condominium and homeowner associations — the person Boards and homeowners trust to keep things running smoothly. You'll manage day-to-day operations, guide Boards through decisions, oversee vendors and projects, and help associations stay financially healthy. If you like variety, relationship-building, and seeing tangible results from your work, this role offers all three.

What You'll Do

HOA & Condo Portfolio Management

• Serve as the primary point of contact for HOA Boards and homeowners across your portfolio
• Attend Board meetings and help guide sound decision-making
• Prepare clear management reports and communications
• Ensure associations operate in line with their governing documents and rules

Property Operations & Maintenance

• Coordinate maintenance, repairs, and vendor services across properties
• Conduct regular inspections and quality control reviews
• Manage capital improvement and construction projects from bid to completion
• Solicit vendor bids, evaluate proposals, and oversee contractor performance
• Step in on emergency or after-hours property issues as needed

Financial & Administrative Oversight

• Assist with annual budgets and long-term reserve planning
• Review financial statements, invoices, and operating expenses
• Monitor vendor contracts and association expenditures
• Support associations' long-term financial health

Relationships & Leadership

• Build genuine, trusted relationships with residents, Boards, vendors, and internal teams
• Resolve homeowner concerns with professionalism and care
• Keep association records accurate and well-organized
• Bring ideas to the table that make operations run better

Required Experience

• 3+ years of property management, HOA management, condominium management, or residential portfolio management experience
• Experience working directly with homeowners, residents, or HOA Boards
• Experience managing vendors, maintenance projects, and property operations
• Strong organizational skills with the ability to manage multiple priorities

Preferred Qualifications

• Illinois CAM License or CMCA certification
• Experience managing condominium or HOA portfolios
• Construction, maintenance, or capital project management experience
• Financial reporting, budgeting, and contract management experience
• Familiarity with HOA governing documents and Board meeting processes

Skills & Competencies

• Excellent communication and customer service skills
• Strong problem-solving and conflict resolution abilities
• Ability to work independently in a fast-paced environment
• Strong attention to detail and time management
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Experience with property management software is a plus

Schedule:

• First 6 months (training period):In-office 5 days per week
• After 6 months:Eligible for up to 4 work-from-home days per week

Why You'll Love Working Here

• Competitive pay ($70K–$80K) plus performance bonuses
• Industry-leading healthcare: medical, dental, life insurance, and HSA
• Retirement savings plan
• Generous PTO
• Flexible, hybrid schedule after training
• Corporate-sponsored wellness program
• Quarterly company outings and events