Assistant Property Manager

P&H Investments Corporation; Osage Beach (MO); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary based on experience

Opportunity for advancement

Paid time off

Paid holidays

Training & development

Annual incentive program eligibility

Company cell phone

Professional development and industry

Supportive team environment

Job summary

P&H Investment is seeking an organized Assistant Property Manager to support condominium and HOA portfolios. You will work closely with Property Managers to ensure smooth daily operations, liaise with Boards and residents, and assist with administrative and financial tasks.

The role emphasizes customer service, attention to detail, and the ability to coordinate maintenance and communications across communities. A driver’s license and on-site presence are required.

Qualifications

• Associates or bachelor’s degree preferred in business, property management, or related field.

Responsibilities

• Support daily management of assigned associations alongside Property Managers.
• Serve as secondary contact for Boards, homeowners, residents, and vendors.
• Prepare board meeting materials and follow-up documentation.
• Respond to owner inquiries and service requests promptly and professionally.
• Assist with owner communications, notices, newsletters, and violation correspondence.
• Conduct routine property inspections to identify maintenance needs.
• Create and track work orders using AppFolio.
• Coordinate maintenance staff and vendors for repairs and preventive maintenance.
• Maintain accurate records of maintenance activities and vendor information.
• Assist with invoice processing, bid collection, and financial recordkeeping.
• Support annual budget prep, reserve study coordination, and financial reporting.
• Monitor compliance with governing documents and contracts.
• Use AppFolio and MS Office to communicate and generate reports.
• Contribute ideas to improve operations and resident satisfaction.
• Maintain valid driver’s license and travel to communities as needed.
• Attend in person as required by the role.
• Perform other related duties as assigned.

Skills

Customer service

Verbal & written communication

Highly organized

Task prioritization

Independent with team collaboration

Problem solving

Microsoft Office

AppFolio experience

Willingness to learn

Education

Associate's or Bachelor's degree in Business / Property Management

Tools

AppFolio

Microsoft Office

Job description

Assistant Property Manager – Association/HOA Management

P&H Investment is seeking a highly organized, customer-focused Assistant Property Manager to support the management of a portfolio of condominium and homeowner associations. This role works closely with other Property Managers to ensure smooth day-to-day operations, provide exceptional service to Association Boards and owners, coordinate maintenance activities, and assist with administrative and financial tasks. This is an excellent opportunity for someone looking to build a career in association management.

Key Responsibilities

• Assist the Property Managers in the daily management of assigned condominium and homeowner associations.
• Serve as a secondary point of contact for Board members, homeowners, residents, and vendors.
• Help prepare board meeting agendas, meeting packets, minutes, and follow-up documentation.
• Respond promptly and professionally to owner inquiries and service requests.
• Assist with owner communications, including notices, newsletters, community updates, and violation correspondence.
• Conduct routine property inspections with Property Managers to identify maintenance needs and ensure community standards are maintained.
• Create, track, and update work orders through completion using AppFolio.
• Assist with the coordination of maintenance staff and vendors to schedule repairs, inspections, and preventative maintenance.
• Maintain accurate records of maintenance activities, vendor information, and community documentation.
• Assist with invoice processing, bid collection, and financial recordkeeping.
• Support annual budget preparation, reserve study coordination, and financial reporting as assigned.
• Monitor compliance with governing documents, community rules, and vendor contracts, reporting concerns to Property Managers.
• Utilize AppFolio and Microsoft Office to maintain records, communicate with residents, and generate reports.
• Contribute ideas for improving operational efficiency and resident satisfaction.
• Maintain a valid driver's license and travel to assigned communities as needed.
• Regular, in-person attendance is required due to the collaborative and customer-facing nature of this position.
• Perform other related duties as assigned.

Skills

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Highly organized with strong attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work independently while collaborating effectively with a team.
• Strong problem-solving and critical-thinking skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with AppFolio or similar property management software is preferred.
• Self-motivated with a willingness to learn and grow professionally.

Qualifications

• Associate's or Bachelor's degree in Business, Property Management, Construction Management, Project Management, or a related field preferred.
• One to three years of experience in property management, HOA/community association management, customer service, administrative support, or a related field preferred.
• Experience with HOA/association management is a plus but not required.

Working Conditions

• Full-time position with occasional evening or weekend work to assist with board meetings, community events, or emergency situations.
• Work is performed both indoors and outdoors in residential settings.

Benefits

• Competitive salary based on experience.
• Opportunity for advancement.
• Paid time off.
• Paid holidays.
• Training & development.
• Eligibility to participate in the annual incentive program based on company goals and performance.
• Company cell phone.
• Professional development, training, and industry certifications.
• Supportive team environment with opportunities for advancement into a Property Manager role.

We are an equal opportunity employer.