Gym Welcome & Membership Concierge

World Gym; California, Waldorf (MO, MD); On-site; USD 27,000 - 35,000; Full time

Job summary

World Gym in California is seeking a Front Desk Associate to be the welcoming face of the gym. This role is vital for providing top-notch customer service by greeting members with warmth, assisting them efficiently, and managing administrative duties. The ideal candidate should have a passion for fitness, strong communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities include touring prospective members, answering calls promptly, and ensuring adherence to gym policies. A high school diploma is preferred and current CPR & AED certification is required.

Qualifications

• Excellent customer service skills and ability to communicate effectively.
• Passion for fitness and helping others.
• Ability to learn policies and procedures quickly.

Responsibilities

• Greet and assist guests quickly and professionally.
• Provide tours of the gym and promote memberships.
• Perform various administrative tasks efficiently.

Skills

Customer service skills

Communication

Detail-oriented

Ability to multitask

Basic math skills

Education

High School Diploma and/or some college

Tools

Computer skills

Job description

World Gym in California is seeking a Front Desk Associate to be the welcoming face of the gym. This role is vital for providing top-notch customer service by greeting members with warmth, assisting them efficiently, and managing administrative duties. The ideal candidate should have a passion for fitness, strong communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities include touring prospective members, answering calls promptly, and ensuring adherence to gym policies. A high school diploma is preferred and current CPR & AED certification is required.