Gym Membership Advisor & Front Desk Concierge

Fitness 19; Daly City (CA); On-site; USD 19,286 - 24,796; Part time

Job summary

Fitness 19 in Daly City, California, is looking for a Team Member to assist customers with gym memberships and provide excellent service at the front desk. The ideal candidate will have a passion for health and fitness, strong communication skills, and experience in customer service. Responsibilities include guiding potential members, managing membership issues, and ensuring a welcoming environment. This role may require light lifting and standing for long periods, and CPR/AED certification is required within 60 days of employment.

Qualifications

• Experience with customer service preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Must be able to communicate effectively in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listener.

Responsibilities

• Connect with customers through CRM and provide tours of the gym.
• Reach club goals in membership metrics.
• Take new memberships and exceed monthly goals.

Skills

Customer service

Communication

Organization

Listening skills

Education

High School Diploma or GED

Job description

Fitness 19 in Daly City, California, is looking for a Team Member to assist customers with gym memberships and provide excellent service at the front desk. The ideal candidate will have a passion for health and fitness, strong communication skills, and experience in customer service. Responsibilities include guiding potential members, managing membership issues, and ensuring a welcoming environment. This role may require light lifting and standing for long periods, and CPR/AED certification is required within 60 days of employment.