Gym Front Desk & Member Concierge

Gold; Salinas (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Training programs

Discounts and perks

Promotion opportunities

Fitness culture

Certification discounts

Plus additional perks

Job summary

Gold’s Gym is seeking a Front Desk Associate in the United States. You will greet members and guests, check them in, register visitors, and provide tours while answering questions about memberships and gym policies.

You’ll handle retail sales and maintain the front desk area, contributing to a welcoming fitness environment. The role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with both staff and members.
• Ability to multi-task in a dynamic environment.

Responsibilities

• Greets each member and guest promptly with a friendly entrance and departure.
• Checks members in using proper procedures.
• Registers guests into the gym.
• Provides tours of the gym and explains membership options.
• Assists guests with purchasing a new membership.
• Answers phone professionally and courteously.
• Processes retail and concession sales.
• Cleans and maintains the front desk area.

Skills

Customer service

Communication

Multitasking

Job description

Gold’s Gym is seeking a Front Desk Associate in the United States. You will greet members and guests, check them in, register visitors, and provide tours while answering questions about memberships and gym policies.

You’ll handle retail sales and maintain the front desk area, contributing to a welcoming fitness environment. The role emphasizes excellent customer service, clear communication, and the ability to multitask in a fast-paced setting.