Gym Team Lead - Member Experience & Ops

Planet Fitness - PF Baseline Fitness; Fargo (ND); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

A fitness center franchise is seeking a Team Lead to assist in overseeing gym operations. This role involves ensuring positive member experiences, managing front desk tasks, and providing support to the Club Manager. The ideal candidate will have strong customer service, leadership, and communication skills. This position also offers advancement opportunities within the company. Candidates should be able to perform physical demands related to the role.

Qualifications

• Strong customer service skills required.
• Excellent communication and leadership abilities necessary.
• Organizational skills and basic computer proficiency are important.

Responsibilities

• Assist in ensuring staff deliver great customer experience.
• Manage front desk tasks and assist with member service issues.
• Support the Club Manager and oversee gym cleanliness.
• Help manage marketing efforts and inventory tracking.

Skills

Customer service skills

Communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Job description

A fitness center franchise is seeking a Team Lead to assist in overseeing gym operations. This role involves ensuring positive member experiences, managing front desk tasks, and providing support to the Club Manager. The ideal candidate will have strong customer service, leadership, and communication skills. This position also offers advancement opportunities within the company. Candidates should be able to perform physical demands related to the role.