Gym Operations & Member Experience Lead

Planet Fitness - PF Baseline Fitness; Santa Paula (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Free Membership for self and one family member or friend

Employee Appreciation Program

Dollars for Scholars Program

Critical Illness Insurance

Job summary

A leading fitness organization is seeking a Team Lead responsible for assisting in overseeing gym operations. This role involves ensuring a positive member experience, overseeing staff, and maintaining gym standards. Ideal candidates will have strong customer service and leadership skills, along with the ability to communicate effectively. This full-time position offers advancement opportunities and comprehensive benefits.

Qualifications

• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Ensure positive customer experience and manage front desk tasks.
• Oversee cleanliness and appearance of the gym.

Skills

Customer Service

Communication

Organizational

Leadership

Job description

A leading fitness organization is seeking a Team Lead responsible for assisting in overseeing gym operations. This role involves ensuring a positive member experience, overseeing staff, and maintaining gym standards. Ideal candidates will have strong customer service and leadership skills, along with the ability to communicate effectively. This full-time position offers advancement opportunities and comprehensive benefits.