Member Experience & Fitness Sales Pro

BFit Gyms; Lancaster (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Product discounts

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to provide an outstanding sales and service experience. You will drive membership, fitness and retail product sales, building relationships and translating value while focusing on member acquisition and retention.

The role emphasizes coaching guests, touring facilities, and enrolling members through effective sales techniques. You will collaborate with the Sales and Service Manager to enhance the member experience and contribute to club

Qualifications

• In-depth knowledge and experience with sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) System.
• Knowledge of Membership System software preferred.

Responsibilities

• Executes the CARE sales model with each guest and relate how products/services will satisfy their fitness needs.
• Tours potential members through the club and describes facility, equipment, services and amenities that tie back to individual fitness needs and goals.
• Communicates membership and fitness offers in a clear and concise manner using Company presentation tools.
• Effectively and professionally enrolls guests using Company sales techniques and protocol.
• Adheres to Membership Agreement Procedures (MAP) when enrolling members and guests.
• On-boards new members successfully and assist with all member retention activities to drive club profitability.
• Consistently achieves or exceeds personal and team sales goals.

Skills

Sales skills

Fitness industry knowledge

POS System

Customer service

Interpersonal communication

Team player

Education

High School Diploma or GED

CPR & AED certification

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to provide an outstanding sales and service experience. You will drive membership, fitness and retail product sales, building relationships and translating value while focusing on member acquisition and retention.

The role emphasizes coaching guests, touring facilities, and enrolling members through effective sales techniques. You will collaborate with the Sales and Service Manager to enhance the member experience and contribute to club