Gym Ops Leader: Elevate Member Experience + Free Membership

Eosfitness; Phoenix (AZ); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

401(k) + Company matching

Competitive pay plus vacation and sick pay

Job summary

Eosfitness is looking for an Operations Manager to oversee the service team and ensure operational excellence in Phoenix, Arizona. You will lead, coach, and train team members while ensuring high-quality customer service and maintaining facility standards.

Ideal candidates should have 2-3 years of operations management and customer service experience, strong communication skills, and be detail-oriented. Competitive salary of $65,000, benefits include free membership and health insurance.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Ability to lift more than 40 lbs.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service by addressing member concerns.
• Supervise the maintenance and cleanliness of the facility.

Skills

Operations management experience

Customer service experience

Strong communication skills

Excellent MS Office skills

Detail-oriented

Job description

Eosfitness is looking for an Operations Manager to oversee the service team and ensure operational excellence in Phoenix, Arizona. You will lead, coach, and train team members while ensuring high-quality customer service and maintaining facility standards.

Ideal candidates should have 2-3 years of operations management and customer service experience, strong communication skills, and be detail-oriented. Competitive salary of $65,000, benefits include free membership and health insurance.