Gym Operations Manager: Elevate Member Experience

EōS Fitness; Phoenix (AZ); On-site; USD 58,656 - 66,000; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Employee referral program

Daily pay offered

401(k) with company matching

Competitive pay plus vacation

Job summary

A fitness company in Phoenix seeks an experienced Operations Manager to oversee service teams and ensure operational excellence. The ideal candidate will have 2–3 years of operations management experience, exceptional communication skills, and a passion for the fitness industry. Key responsibilities include hiring staff, ensuring customer satisfaction, and managing daily operations. This part-time role offers competitive pay and a range of employee benefits.

Qualifications

• 2–3 years of operations management experience.
• Strong communication skills for interacting with employees, management, and vendors.
• 3–4 years of customer service experience.
• Ability to work in a gym setting and lift more than 40 lbs.

Responsibilities

• Oversee Service team and day-to-day tasks.
• Ensure high-quality customer service.
• Hire, train, and supervise staff.
• Monitor and track revenue goals.

Skills

Operations management experience

Communication skills

Customer service experience

Detail orientation

MS Office skills

Education

Experience in fitness industry

Job description

A fitness company in Phoenix seeks an experienced Operations Manager to oversee service teams and ensure operational excellence. The ideal candidate will have 2–3 years of operations management experience, exceptional communication skills, and a passion for the fitness industry. Key responsibilities include hiring staff, ensuring customer satisfaction, and managing daily operations. This part-time role offers competitive pay and a range of employee benefits.