Gym Operations Lead: Elevate Member Experience & Team

EōS Fitness; Phoenix (AZ); On-site; USD 58,656 - 66,000; Part time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

401(k) + Company matching

Job summary

A dynamic fitness company in Phoenix, Arizona is seeking an Operations Manager to lead the Service team. This role involves enhancing member experience, overseeing staff operations, and maintaining high service standards. Candidates should have strong communication skills and relevant experience in management. The position offers competitive pay and various perks including gym membership and health benefits.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Prior experience in the fitness industry is a plus.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service by addressing member concerns.
• Supervise maintenance and cleanliness of the facility.

Skills

Strong communication skills

Detail orientation

Relationship building

Excellent MS Office skills

Job description

A dynamic fitness company in Phoenix, Arizona is seeking an Operations Manager to lead the Service team. This role involves enhancing member experience, overseeing staff operations, and maintaining high service standards. Candidates should have strong communication skills and relevant experience in management. The position offers competitive pay and various perks including gym membership and health benefits.