Gym Operations & Member Experience Leader

Planet Fitness; Sherwood (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Planet Fitness in Sherwood, OR is seeking an Assistant General Manager to oversee club operations and provide an exceptional Judgement Free member experience. You will lead Front Desk staff and Fitness Trainers while ensuring cleanliness, safety, and financial performance.

The role requires supervising a high-volume environment, flexible scheduling, and strong customer service. CPR certification is preferred or obtainable after hire.

Qualifications

• 1 year supervisor/manager experience in a restaurant or retail environment in a high-volume atmosphere.
• Flexible rotating schedule availability.
• Current CPR Certification required or willingness to get certified upon hire

Responsibilities

• Greet members and assist with front desk duties and member questions.
• Train and manage Front Desk Associates and Fitness Trainers.
• Maintain cleanliness and safety of the facility and equipment.
• Oversee cash drawer and deposit procedures.
• Ensure shifts are covered and uphold Planet Fitness values and service standards

Skills

Customer service

Team leadership

Microsoft Office

Flexibility

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Planet Fitness in Sherwood, OR is seeking an Assistant General Manager to oversee club operations and provide an exceptional Judgement Free member experience. You will lead Front Desk staff and Fitness Trainers while ensuring cleanliness, safety, and financial performance.

The role requires supervising a high-volume environment, flexible scheduling, and strong customer service. CPR certification is preferred or obtainable after hire.