Gym Operations Manager: Elevate Member Experience

Eosfitness

Phoenix (AZ)

On-site

USD 59,000 - 72,000

Full time

6 days ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Free membership for you and a family
Daily Pay
401(k) + Company matching
Health, dental, vision
Professional development

Job summary

EōS Fitness in Phoenix, AZ is seeking an Operations Manager to lead the Service team, drive exceptional member experiences, and uphold brand standards across the gym.

Reporting to the District Operations Manager, you will hire and train staff, manage daily operations, ensure safety and cleanliness, collaborate with Sales, Fitness, Facilities and Marketing, and monitor revenue and inventory to support strong gym performance.

Qualifications

  • 2–3 years of operations management experience.
  • 3–4 years of customer service experience.
  • Excellent MS Office skills.
  • Strong communication, written and verbal abilities.

Responsibilities

  • Lead, coach, and train the Service team to deliver an elevated member experience.
  • Hire, train, schedule, and supervise front desk, kids club, and janitorial staff.
  • Communicate goals, expectations, and procedures to staff clearly.
  • Provide constructive feedback to staff and monitor performance.
  • Ensure high-quality customer service and resolve member inquiries promptly.
  • Ensure health and safety compliance and maintain facility standards.
  • Supervise facility maintenance, cleanliness, and equipment.
  • Collaborate with Sales, Fitness, Facilities and Marketing to improve gym performance.
  • Monitor inventory of equipment, cleaning supplies, and retail products.

Skills

Operations mgmt
Communication skills
Customer service
MS Office
Team leadership
Relationship building

Job description

EōS Fitness in Phoenix, AZ is seeking an Operations Manager to lead the Service team, drive exceptional member experiences, and uphold brand standards across the gym.

Reporting to the District Operations Manager, you will hire and train staff, manage daily operations, ensure safety and cleanliness, collaborate with Sales, Fitness, Facilities and Marketing, and monitor revenue and inventory to support strong gym performance.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Gym Operations Lead: Elevate Member Experience
Gym Operations Lead: Elevate Member Experience

EōS Fitness • Mesa (AZ)

On-site
USD 65,000
Free gym membership
401(k) with company matching
Health, dental, vision
+3
Gym Operations Leader: Member Experience & Team Coach
Gym Operations Leader: Member Experience & Team Coach

EōS Fitness • Arizona

On-site
USD 58,500 - 71,500
Free membership for you and a family member
Discounted Personal Training
Daily Pay offered
+1
Gym Operations Lead — Elevate Member Experience & Team
Gym Operations Lead — Elevate Member Experience & Team

EōS Fitness • Las Vegas (NV)

On-site
USD 58,500 - 71,500
Free gym membership for you and a plus
401(k) + Company matching
Daily pay
+3
Gym Operations Lead: Elevate Member Experience & Growth
Gym Operations Lead: Elevate Member Experience & Growth

EōS Fitness • San Tan Valley (AZ)

On-site
USD 59,000 - 72,000
Free gym membership
Daily Pay
Health, dental, vision
+3
Gym Operations Manager: Elevate Member Experience & Service
Gym Operations Manager: Elevate Member Experience & Service

EōS Fitness • Rancho Santa Margarita (CA)

On-site
USD 75,000 - 76,000
Free gym membership
Daily Pay offered
401(k) matching
+2
Gym Ops Leader: Elevate Member Experience + Free Membership
Gym Ops Leader: Elevate Member Experience + Free Membership

Eosfitness • Glendale (AZ)

On-site
USD 58,500 - 71,500
Free membership for you and one family member
Discounted Personal Training
Employee referral program
+2
Gym Operations Leader — Elevate Member Experience
Gym Operations Leader — Elevate Member Experience

EōS Fitness • Phoenix (AZ)

On-site
USD 59,000 - 72,000
Free membership
Daily Pay
Health, dental, vision
+2
Gym Ops Leader: Elevate Member Experience + Free Membership
Gym Ops Leader: Elevate Member Experience + Free Membership

Eosfitness • Tempe (AZ)

On-site
USD 58,500 - 71,500
Free membership
Discounted Personal Training
Competitive pay
+1
Gym Operations Manager - Elevate Member Experience & Team
Gym Operations Manager - Elevate Member Experience & Team

EōS Fitness • Las Vegas (NV)

On-site
USD 59,000 - 72,000
Free gym membership for employee and a
Discounted personal training
Employee referral program
+3
Gym Operations Leader: Member Experience & Team Coach
Gym Operations Leader: Member Experience & Team Coach

EōS Fitness • Glendale (AZ)

On-site
USD 58,500 - 71,500
Free membership for you and a family member
Discounted Personal Training
Daily Pay offered
+2