Gym Operations Manager — Elevate Member Experience

EōS Fitness; Melbourne (FL); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training and merchandise

Employee referral program

Daily Pay offered

Group Health, dental, vision benefits

401(k) + Company matching

Job summary

EōS Fitness, located in Melbourne, FL, is seeking an Operations Manager committed to creating an exceptional member experience and overseeing daily operations. You will lead our Service team, focusing on customer satisfaction and operational excellence.

Your role includes hiring and training staff, maintaining gym cleanliness, and collaborating with various teams to enhance performance. Ideal candidates will have experience in operations management and a passion for fitness. We offer competitive pay and great benefits.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interacting with employees and vendors.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service and compliance with health regulations.
• Supervise facility maintenance and cleanliness.
• Monitor and order inventory.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building

Detail orientation

Problem-solving skills

Job description

EōS Fitness, located in Melbourne, FL, is seeking an Operations Manager committed to creating an exceptional member experience and overseeing daily operations. You will lead our Service team, focusing on customer satisfaction and operational excellence.

Your role includes hiring and training staff, maintaining gym cleanliness, and collaborating with various teams to enhance performance. Ideal candidates will have experience in operations management and a passion for fitness. We offer competitive pay and great benefits.