Gym Ops Leader: Elevate Member Experience + Free Membership

Eosfitness; Houston (TX); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

401(k) with company matching

Daily Pay offered

Group Health, dental, vision, and life benefits

Job summary

EōS Fitness in Houston is searching for an Operations Manager to oversee day-to-day operations and ensure exceptional service standards in the gym. You'll lead the Service team, manage membership inquiries, and enhance the overall member experience.

This position requires 2-3 years of operations management experience and strong communication skills. The role includes staff management, compliance with safety regulations, and collaboration with various teams to maintain brand standards. Competitive salary of $65,000 offered, alongside various benefits.

Qualifications

• 2-3 years of operations management experience required.
• 3-4 years of customer service experience is a must.
• Must have strong communication skills for interactions.

Responsibilities

• Lead and train the Service team to enhance member experience.
• Oversee customer service and manage staff including schedules.
• Ensure compliance with health and safety regulations.

Skills

Operations management experience

Customer service experience

Strong communication skills

Relationship building

Attention to detail

Tools

MS Office

Job description

EōS Fitness in Houston is searching for an Operations Manager to oversee day-to-day operations and ensure exceptional service standards in the gym. You'll lead the Service team, manage membership inquiries, and enhance the overall member experience.

This position requires 2-3 years of operations management experience and strong communication skills. The role includes staff management, compliance with safety regulations, and collaboration with various teams to maintain brand standards. Competitive salary of $65,000 offered, alongside various benefits.