Gym Operations Lead — Member Experience & Team Growth

Planet Fitness; Riverview (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fitness chain is hiring an Assistant Manager in Riverview, Florida. You will oversee gym operations, ensuring a Judgement Free member experience and managing a high-performing staff. Key responsibilities include recruiting and training employees, maintaining cleanliness, and resolving member issues. Ideal candidates will have customer service experience, supervisory skills, and a high school diploma. Certification in CPR is required, and you must be over 18 years old.

Qualifications

• Experience as a Member Service Representative at Planet Fitness.
• Current CPR Certification required.
• Must be 18 years of age or older.

Responsibilities

• Assist in recruiting and training staff.
• Ensure superior customer service.
• Track statistics and reports.

Skills

Superior customer service skills

Solid supervisory skills

Basic computer proficiency

Strong problem resolution skills

Enthusiastic and energetic

Education

High school diploma/GED equivalent

Current CPR Certification

Job description

A leading fitness chain is hiring an Assistant Manager in Riverview, Florida. You will oversee gym operations, ensuring a Judgement Free member experience and managing a high-performing staff. Key responsibilities include recruiting and training employees, maintaining cleanliness, and resolving member issues. Ideal candidates will have customer service experience, supervisory skills, and a high school diploma. Certification in CPR is required, and you must be over 18 years old.