Gym Operations Lead: Member Experience & Team Coach

EōS Fitness; Las Vegas (NV); On-site; USD 58,686 - 65,000; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

Employee referral program

Daily Pay option

401(k) plus company matching

Health, dental, and vision benefits

Job summary

A fitness company in Las Vegas is seeking a Part-Time Operations Manager to lead and coach the service team. The ideal candidate has experience in operations management and customer service, emphasizing an elevated member experience. Responsibilities include training staff, ensuring compliance with health regulations, and enhancing overall gym performance. Competitive salary and several perks are offered.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interacting with staff.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.
• Excellent relationship building and influencing skills.

Responsibilities

• Lead and train the Service team while creating a fun atmosphere.
• Ensure high-quality customer service by addressing member concerns.
• Communicate goals and expectations clearly to staff.
• Supervise maintenance and cleanliness of the facility.
• Order inventory and manage resources effectively.

Skills

Operations management experience

Strong communication skills

Customer service experience

Detail orientation

MS Office skills

Job description

A fitness company in Las Vegas is seeking a Part-Time Operations Manager to lead and coach the service team. The ideal candidate has experience in operations management and customer service, emphasizing an elevated member experience. Responsibilities include training staff, ensuring compliance with health regulations, and enhancing overall gym performance. Competitive salary and several perks are offered.