Gym Operations & Member Experience Lead

Planet Fitness - Eclipse Fitness Group; Gainesville (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fitness center in Gainesville, Florida, is seeking an Assistant Manager responsible for overseeing gym operations and ensuring an exceptional member experience. Key duties include recruiting and training staff, maintaining customer service standards, and ensuring gym cleanliness. The ideal candidate has strong supervisory skills and a background in the fitness industry. A high school diploma and CPR certification are required. This role demands enthusiasm and energy to engage with members effectively.

Qualifications

• Experience as a Member Service Representative at Planet Fitness preferred.
• Must be 18 years of age or older.
• Enthusiastic and hard working character.

Responsibilities

• Assist in managing gym operations for a high-quality member experience.
• Recruit, hire, train and develop gym staff.
• Ensure superior customer service adherence.
• Oversee gym cleanliness and maintenance.

Skills

Superior customer service skills

Solid supervisory skills

Diplomacy and listening skills

Basic computer proficiency

Problem resolution skills

Energetic personality

Education

High school diploma/GED

Current CPR Certification

Job description

A leading fitness center in Gainesville, Florida, is seeking an Assistant Manager responsible for overseeing gym operations and ensuring an exceptional member experience. Key duties include recruiting and training staff, maintaining customer service standards, and ensuring gym cleanliness. The ideal candidate has strong supervisory skills and a background in the fitness industry. A high school diploma and CPR certification are required. This role demands enthusiasm and energy to engage with members effectively.