Gym Operations Lead & Member Experience Coach

ComForCare Home Care (Raleigh, NC); Lafayette (LA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Dollar for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

ComForCare Home Care is seeking a role focused on overseeing gym operations to ensure a positive member experience. You will assist in training staff, manage front desk duties, and provide backup support to the Club Manager while upholding company policies.

Your responsibilities include member check-ins, tours for potential members, and aiding in marketing and inventory tasks to maintain a professional club image.

Qualifications

• Honesty and strong work ethic are required.
• Excellent customer service and communication abilities.
• Organizational and leadership skills with basic computer proficiency.

Responsibilities

• Assist in training and developing staff and oversee member service.
• Support front desk tasks including answering calls, member check-ins and sign-ups.
• Greet potential members, give gym tours and assist with member questions.
• Support Club Manager with team guidance and policy adherence.
• Assist in managing marketing promotions and inventory tracking.

Skills

Customer service

Communication

Leadership

Teamwork

Front desk operations

Job description

ComForCare Home Care is seeking a role focused on overseeing gym operations to ensure a positive member experience. You will assist in training staff, manage front desk duties, and provide backup support to the Club Manager while upholding company policies.

Your responsibilities include member check-ins, tours for potential members, and aiding in marketing and inventory tasks to maintain a professional club image.