Gym Operations Lead & Member Experience Champion
ComForCare Home Care (Raleigh, NC)
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Benefits offered by this job
Job summary
ComForCare Home Care (Raleigh, NC) is seeking a gym operations assistant to help oversee daily activities and enhance member experience. You will support staff training, front desk duties, and ensure service quality while promoting a positive club image.
The role emphasizes customer service, teamwork, and basic administrative tasks, with opportunities to assist marketing, inventory, and facilities upkeep. A friendly, proactive approach is essential for success.
Qualifications
- Strong customer service skills and professionalism.
- Excellent communication and leadership potential.
- Basic computer proficiency.
Responsibilities
- Assist in training and developing staff.
- Assist in member service oversight ensuring great customer experience.
- Handle front desk tasks including answering calls, taking information, helping with sign-ups and member account updates.
- Provide gym tours and assist with member inquiries.
- Support Club Manager with team management and daily operations.
- Ensure adherence to company policies and maintain club image.
- Oversee cleanliness and appearance of the gym.
- Assist in marketing efforts and train staff on promotions.
- Assist in ordering supplies and tracking inventory.
Skills
Job description
ComForCare Home Care (Raleigh, NC) is seeking a gym operations assistant to help oversee daily activities and enhance member experience. You will support staff training, front desk duties, and ensure service quality while promoting a positive club image.
The role emphasizes customer service, teamwork, and basic administrative tasks, with opportunities to assist marketing, inventory, and facilities upkeep. A friendly, proactive approach is essential for success.
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