Gym Operations Lead - Elevate Member Experience

EōS Fitness; Houston (TX); On-site; USD 58,656 - 66,000; Part time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training

401(k) with company matching

Job summary

A leading fitness company in Houston is seeking an Operations Manager to lead and train the Service team, ensuring elevated member experiences and overseeing staff. The ideal candidate will have operations management and customer service experience, with strong communication skills and a passion for fitness. This part-time role offers competitive pay and various benefits including a free membership and health insurance.

Qualifications

• Must pass background check.
• CPR certification required within 30 days of hire.
• Detailed knowledge of current company policies.

Responsibilities

• Lead the Service team to create a fun atmosphere.
• Train and supervise staff members.
• Ensure high-quality customer service.
• Monitor and order inventory.

Skills

Strong communication skills

Customer service experience

Detail orientation

Relationship building

Education

2-3 years of operations management experience

3-4 years of customer service experience

Tools

MS Office

Job description

A leading fitness company in Houston is seeking an Operations Manager to lead and train the Service team, ensuring elevated member experiences and overseeing staff. The ideal candidate will have operations management and customer service experience, with strong communication skills and a passion for fitness. This part-time role offers competitive pay and various benefits including a free membership and health insurance.