Gym Operations Lead - Elevate Member Experience & Service

EōS Fitness; Houston (TX); On-site; USD 58,656 - 66,000; Part time

Benefits offered by this job

Free membership

Discounted Personal Training

Employee referral program

Daily Pay offer

Competitive pay plus paid time off

401(k) with company matching

Health, dental, and vision insurance

Job summary

A wellness and fitness service provider in Houston is seeking a part-time Operations Manager to oversee the gym's service team and ensure operational excellence. Responsibilities include managing customer service, staff training, and compliance with safety regulations. Ideal candidates will have operations management experience and strong communication skills. Benefits include free membership, competitive pay, and employee perks.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interaction with employees and management.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Create an elevated member experience through a friendly manner.
• Manage hiring, training, and supervising of staff.
• Ensure high-quality customer service by addressing member concerns.
• Maintain compliance with health and safety regulations.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building skills

Detail orientation

MS Office skills

Job description

A wellness and fitness service provider in Houston is seeking a part-time Operations Manager to oversee the gym's service team and ensure operational excellence. Responsibilities include managing customer service, staff training, and compliance with safety regulations. Ideal candidates will have operations management experience and strong communication skills. Benefits include free membership, competitive pay, and employee perks.