Gym Operations Lead - Elevate Member Experience

EōS Fitness; Peoria (AZ); On-site; USD 58,656 - 66,000; Full time

Benefits offered by this job

Free membership for you and a plus one family member

Discounted personal training

Employee referral program

Daily Pay offered

401(k) + Company matching

Group health, dental, vision, and pet insurance

Job summary

A fitness company located in Peoria, Arizona is seeking an Operations Manager to lead the Service team, ensure high-quality customer service, and maintain facility standards. Candidates should have 2-3 years of operations management experience and strong communication skills. CPR certification is required within the first month of hire. The position offers a competitive salary of $58,656–$66,000 USD and various benefits including free memberships.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.
• CPR certification required within 30 days of hire.

Responsibilities

• Lead and train the Service team to create a fun atmosphere.
• Ensure high-quality customer service by addressing member concerns.
• Supervise the maintenance and cleanliness of the facility.
• Monitor and order inventory of fitness equipment and supplies.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building skills

Detail orientation

MS Office skills

Job description

A fitness company located in Peoria, Arizona is seeking an Operations Manager to lead the Service team, ensure high-quality customer service, and maintain facility standards. Candidates should have 2-3 years of operations management experience and strong communication skills. CPR certification is required within the first month of hire. The position offers a competitive salary of $58,656–$66,000 USD and various benefits including free memberships.