Gym Membership Sales & Service Pro

24 Hour Fitness; Altadena (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Employee Resource Groups

Job summary

24 Hour Fitness in California seeks a Sales and Service Expert to deliver an outstanding guest experience by selling memberships, fitness and retail offerings, and driving revenue through superior service. You will onboard new members, nurture relationships, and collaborate with the Sales and Service Manager to enhance member retention.

The role emphasizes proactive lead generation and engagement across club channels.

Qualifications

• In-depth sales practices knowledge and techniques.
• General understanding of fitness industry.
• Ability to work with computers and POS systems.
• Strong interpersonal communication skills.
• Independent, self-starter with organizational skills.
• Team player with reliability.

Responsibilities

• Execute CARE sales model with each guest and relate value of products/services.
• Tour facilities and describe equipment and services to fit fitness goals.
• Explain membership and fitness offers clearly using provided tools.
• Enroll guests professionally using sales techniques and MAP procedures.
• On-board new members and support retention activities to drive profitability.
• consistently meet or exceed personal and team sales goals.

Skills

Sales Experience

Customer Service

Interpersonal Skills

POS Systems

Membership System software

Education

High School Diploma or GED

CPR/AED certification within 60 days

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness in California seeks a Sales and Service Expert to deliver an outstanding guest experience by selling memberships, fitness and retail offerings, and driving revenue through superior service. You will onboard new members, nurture relationships, and collaborate with the Sales and Service Manager to enhance member retention.

The role emphasizes proactive lead generation and engagement across club channels.