Gym Membership Sales & Service Pro

24 Hour Fitness

Houston (TX)

On-site

USD 36,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) at our Houston club to deliver an exceptional guest experience by selling memberships, fitness and retail products, and services. This role focuses on member acquisition, onboarding, retention, and achieving sales targets.

You will engage guests, tour facilities, present offers clearly, enroll members per MAP procedures, and contribute to club profitability.

Qualifications

In-depth knowledge and experience with sales practices and techniques.
General understanding of Fitness Industry.
Ability to work with computers.
Strong interpersonal communication skills.
Strong customer service skills.
Independent, self-starter with strong organizational skills.
Ability to work as part of a team.
Ability to operate POS System.

Responsibilities

Execute the CARE sales model with each guest and relate how products/services satisfy fitness needs.
Tour potential members and describe facility, equipment, services, and amenities.
Communicate membership and fitness offers clearly using provided tools.
Enroll guests using company sales techniques and MAP guidelines.
On-board new members and assist with retention activities to drive profitability.
Consistently achieve or exceed personal and team sales goals.
Identify leads and generate new business through community outreach and promotions.
Schedule and manage lead follow-ups using a Lead Management System.