Membership Sales Pro — Drive Member Growth & Experience

24 Hour Fitness; Austin (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) at our Austin club. The SSE delivers a strong sales and service experience, promoting memberships, fitness and retail products to guests and members. The role emphasizes building relationships, driving member acquisition, retention, and achieving sales goals.

The SSE uses company tools to present offers, enroll members, onboard new members, and contribute to club profitability through target-driven performance.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Strong customer service skills.
• Independent, self-starter with organizational skills.
• Ability to work as part of a team.
• Ability to operate POS system.
• Knowledge of Membership System software preferred.

Responsibilities

• Executes CARE sales model with each guest and relates how products/services meet fitness needs.
• Tours potential members and describes facilities and services tied to fitness goals.
• Communicates membership and fitness offers clearly using provided tools.
• Enrols guests using sales techniques and MAP procedures.
• On-boards new members and supports retention activities to drive profitability.
• Consistently achieves or exceeds sales goals.
• Builds relationships with members and drives engagement with classes and digital content.

Skills

Sales skills

Customer service

Interpersonal communication

Teamwork

POS operation

Education

High school diploma or GED

CPR/AED certification

Bachelor's degree preferred

Tools

POS System

Membership software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) at our Austin club. The SSE delivers a strong sales and service experience, promoting memberships, fitness and retail products to guests and members. The role emphasizes building relationships, driving member acquisition, retention, and achieving sales goals.

The SSE uses company tools to present offers, enroll members, onboard new members, and contribute to club profitability through target-driven performance.