Gym Membership Sales & Service Expert

24 Hour Fitness; Santa Rosa (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical/Dental/Vision benefits

Job summary

24 Hour Fitness in Santa Rosa, CA is hiring a Sales and Service Expert to deliver superior membership sales and on-site service. You will guide guests through facility offerings, enroll members using defined procedures, and drive retention through proactive member engagement.

The role emphasizes relationship-building, meeting sales targets, and promoting fitness services and digital tools to support member satisfaction and club profitability.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 60 days of employment.
• 1-2 years of service sales experience preferred.

Responsibilities

• Guest experience and new member onboarding using CARE sales model and membership options.
• Prospecting and lead generation to set appointments and drive new business.
• Maintain member experience with friendly check-ins and support for services like personal training and group classes.

Skills

Sales experience

Customer service

Interpersonal communication

POS system

Team player

Education

High School Diploma or GED

CPR and AED certification (within 60 days)

Bachelor's degree preferred

Tools

POS System software

Membership System software

Job description

24 Hour Fitness in Santa Rosa, CA is hiring a Sales and Service Expert to deliver superior membership sales and on-site service. You will guide guests through facility offerings, enroll members using defined procedures, and drive retention through proactive member engagement.

The role emphasizes relationship-building, meeting sales targets, and promoting fitness services and digital tools to support member satisfaction and club profitability.