Gym Membership Concierge

Chuze Fitness; Tucson (AZ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

401k

CPR/First Aid Training

AED Training

Free Chuze Fitness Membership

Free food handler training

Discounts on retail and smoothies

Training and growth opportunities

Job summary

Chuze Fitness in Tucson, AZ is seeking hospitality-driven team members to warmly welcome guests, provide membership information, and lead tours of the gym. You will perform daily cleaning, assist with sign-ups and billing, support member concerns, and help with training materials and LMS updates; perks include 401k, Free CPR/First Aid, a Free Chuze Membership, and vendor discounts.

This role emphasizes teamwork, clear communication, and a strong work ethic to maintain an outstanding gym

Qualifications

• CPR, First Aid, AED Training, and Food Handler Certification (if applicable).
• Excellent verbal and written communication skills in person and over the phone.
• Excellent team-based communication with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Reading, writing, and speaking English clearly; ability to lift at least 50 lbs.

Responsibilities

• Welcome, greet, and interact with all members, prospective members, and guests.
• Provide membership information and facilitate tours.
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean.
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns.
• Assist with billing issues and disputes and elevate to leadership when needed.
• Regularly review and complete all training materials and LMS updates.
• Maintain knowledge and assist members with amenities, membership offerings, programs, and equipment.
• Make and serve smoothies, if applicable, ensuring they meet customer specifications.
• Attend and participate in regularly scheduled team meetings.
• 401k, Free CPR/First Aid and AED Training, Free food handler training and certification (for locations with smoothie bar only).
• Free Chuze Fitness Membership and discounts on retail and smoothies.

Skills

Communication skills

Team-based communication

Attention to detail

English proficiency

Education

High school diploma or GED

Job description

Chuze Fitness in Tucson, AZ is seeking hospitality-driven team members to warmly welcome guests, provide membership information, and lead tours of the gym. You will perform daily cleaning, assist with sign-ups and billing, support member concerns, and help with training materials and LMS updates; perks include 401k, Free CPR/First Aid, a Free Chuze Membership, and vendor discounts.

This role emphasizes teamwork, clear communication, and a strong work ethic to maintain an outstanding gym