Gym General Manager — Lead Teams, Elevate Member Experience

Crunch, LLC; Mandeville (LA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch, LLC operates Fit Fusion gyms and seeks a General Manager to oversee daily operations, deliver an exceptional member experience, and drive a financially successful gym in a positive, non-judgmental environment. You will lead a team, set schedules, coach staff, develop sales and operations, and ensure training standards while maintaining brand consistency and KPI achievement.

Applicants should have at least 2 years of fitness facility management, experience supervising a team, business

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team.
• Experience with business operations (finance, administration, and labor management).
• CPR/AED certification.
• Strong problem-solving and communication skills.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Skills

Team leadership

Sales focus

Operations management

CPR/AED certification

Financial literacy

Job description

Crunch, LLC operates Fit Fusion gyms and seeks a General Manager to oversee daily operations, deliver an exceptional member experience, and drive a financially successful gym in a positive, non-judgmental environment. You will lead a team, set schedules, coach staff, develop sales and operations, and ensure training standards while maintaining brand consistency and KPI achievement.

Applicants should have at least 2 years of fitness facility management, experience supervising a team, business