Gym Operations Leader | Sales, Training & Growth

Crunch Fitness - Fit Fusion, LLC; Mount Prospect (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations and deliver an excellent member experience while driving a financially successful facility.

The role emphasizes leadership, sales, employee training, and development, with a focus on operations, staffing, and brand standards across the gym.

You will lead a team, manage payroll and scheduling, monitor KPIs, and ensure a clean, compliant, high-performing gym.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Job description

Crunch Fitness - Fit Fusion, LLC is seeking a General Manager to oversee gym operations and deliver an excellent member experience while driving a financially successful facility.

The role emphasizes leadership, sales, employee training, and development, with a focus on operations, staffing, and brand standards across the gym.

You will lead a team, manage payroll and scheduling, monitor KPIs, and ensure a clean, compliant, high-performing gym.