Gym General Manager: Lead Sales, Service & Growth

Golds Gym DC Metro; Chantilly (VA); Remote; USD 50,000 - 55,000; Full time

Job summary

Gold's Gym DC Metro is seeking a General Manager to oversee a Chantilly, VA gym location. You will be responsible for delivering dues, revenue, and profit budgets while modeling company values and culture.

The role requires leading staff, managing sales, fitness and operations, and ensuring an exceptional member experience. The GM will hire, train and schedule gym staff, oversee sales processes, monitor performance, and drive monthly member engagement events while maintaining facility standards

Qualifications

• 3+ years of management experience.
• Understanding of performance metrics including P&L, revenue, budgeting, payroll, labor management and facilities maintenance.
• Strong sales and customer service skills with proven results.
• Bachelor's degree in business or related field preferred.

Responsibilities

• Deliver a clean, crisp, friendly member and team member experience.
• Lead gym top and bottom lines of the P&L.
• Manage all facets of the business including sales, fitness, and gym operations.
• Oversee sales process and systems; monitor performance of gym-level staff.
• Hire, train and schedule all gym staff; develop sales team.
• Provide and maintain the highest level of customer service through staff development.
• Plan and promote monthly events to drive member engagement.
• Ensure facility is clean and operationally sound; ensure compliance throughout the gym.

Skills

Management experience

Sales experience

Customer service

Performance metrics

Education

Bachelor's degree in business or related field

Job description

Gold's Gym DC Metro is seeking a General Manager to oversee a Chantilly, VA gym location. You will be responsible for delivering dues, revenue, and profit budgets while modeling company values and culture.

The role requires leading staff, managing sales, fitness and operations, and ensuring an exceptional member experience. The GM will hire, train and schedule gym staff, oversee sales processes, monitor performance, and drive monthly member engagement events while maintaining facility standards