Gym General Manager - Lead, Grow & Delight Members

EōS Fitness; United States; Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership for you and a plus

Daily Pay offered

401(k) with company matching

Healthcare benefits and EAP

Descripción de la vacante

EōS Fitness is seeking a highly motivated and sales driven General Manager to lead a gym and grow membership. Reporting to the District Sales Manager, you will build a team, set goals, and optimize operations to deliver an exceptional member experience.

The ideal candidate has a track record in sales leadership, excellent communication, and a passion for fitness. You will hire and train staff, manage KPIs, ensure safety, and maintain a welcoming, energetic club environment.

Formación

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Experience or strong interest in the fitness industry.
• Excellent written and verbal communication.
• Strong relationship-building and influencing skills.
• Detail-oriented with strong time management and organizational skills.
• Proficient in MS Office.
• Embrace our Core Values!

Responsabilidades

• Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Conocimientos

Sales management

Customer service

Communication skills

Relationship building

Time management

Herramientas

MS Office

Descripción del empleo

EōS Fitness is seeking a highly motivated and sales driven General Manager to lead a gym and grow membership. Reporting to the District Sales Manager, you will build a team, set goals, and optimize operations to deliver an exceptional member experience.

The ideal candidate has a track record in sales leadership, excellent communication, and a passion for fitness. You will hire and train staff, manage KPIs, ensure safety, and maintain a welcoming, energetic club environment.