Gym General Manager: Lead Sales & Member Growth

EōS Fitness; Phoenix (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Free gym membership for you and a plus

401(k) + Company matching

Daily Pay

Health, dental, vision

Employee referral program

Career development

Paid time off

Sophia Learning

Job summary

EōS Fitness in Phoenix, AZ is seeking a highly motivated, sales-driven General Manager to lead a team and drive membership growth. You will develop leaders, optimize processes, and build connections with prospective members to ensure their success.

The ideal candidate has a passion for fitness, a proven track record in sales leadership, and a commitment to delivering outstanding member experiences. This role offers competitive pay, benefits, and opportunities to advance within a growing brand.

Qualifications

• 2 years of sales management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills with people at all levels.
• Strong detail orientation and time management and organizational skills.
• Excellent MS Office skills.
• Embrace our Core Values!

Responsibilities

• Hire, train, schedule, and supervise staff including Assistant General Managers and Fitness Consultants.
• Clearly communicate goals, expectations, and procedures to staff.
• Set and achieve membership and revenue goals; track KPIs and strategies for retention and sign-ups.
• Provide constructive feedback with clear, specific language.
• Address member concerns, manage inquiries, and resolve issues promptly.
• Engage with members in a friendly, approachable manner and listen to needs.
• Ensure compliance with health and safety regulations and maintain certifications.
• Oversee facility maintenance and cleanliness of equipment and spaces.
• Communicate calmly with staff and members during emergencies or disruptions.

Skills

Sales management

Customer service

Fitness industry interest

Communication skills

Relationship building

Detail orientation

Time management

MS Office

Core Values

Tools

MS Office

Job description

EōS Fitness in Phoenix, AZ is seeking a highly motivated, sales-driven General Manager to lead a team and drive membership growth. You will develop leaders, optimize processes, and build connections with prospective members to ensure their success.

The ideal candidate has a passion for fitness, a proven track record in sales leadership, and a commitment to delivering outstanding member experiences. This role offers competitive pay, benefits, and opportunities to advance within a growing brand.