Gym Front Desk Pro: Welcoming, Fast-Paced Member Care

Crunch Fitness Corporate; San Francisco (CA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Gym membership

Health, disability & life insurance

Paid time off and holidays

Complimentary CPR/AED certifications

Discounts on services and products

Zusammenfassung

Crunch Fitness Corporate is seeking a Front Desk Representative in a fast-paced, member-focused environment in San Francisco, CA. You will greet members, check them in, answer phones, and communicate events while maintaining a welcoming atmosphere.

The role requires strong customer service, English fluency, and the ability to multitask. This position supports the club with responsibilities across reception and member services, with opportunities to assist in retail and other areas as needed.

Qualifikationen

• Fluent in English.
• Proficient reading and writing skills.
• Good communication skills.
• Strong customer service skills.
• 18+ years of age.
• Experience in a fast-paced environment.
• Multitasking skills.
• High energy and patience required.
• Open availability.
• Ability to stand, walk, and move for extended periods.

Aufgaben

• Greet members and guests warmly at check-in.
• Check in members and guests according to procedures.
• Relay messages via club software at check-in.
• Answer phones courteously and professionally.
• Communicate events to members and guests.
• Maintain a welcoming atmosphere for members.
• Assist members or forward requests to a manager.
• Follow policies and maintain professional disposition.
• Sell retail products if applicable.
• Schedule member service needs.
• Assist in other desks/areas as needed.
• Maintain clean and organized work area.
• Support club management on projects.

Kenntnisse

English fluency

Reading and writing

Customer service

Communication

Multitasking

High energy

Jobbeschreibung

Crunch Fitness Corporate is seeking a Front Desk Representative in a fast-paced, member-focused environment in San Francisco, CA. You will greet members, check them in, answer phones, and communicate events while maintaining a welcoming atmosphere.

The role requires strong customer service, English fluency, and the ability to multitask. This position supports the club with responsibilities across reception and member services, with opportunities to assist in retail and other areas as needed.