Gym Front Desk Pro: Member Experience & Support

EōS Fitness; Thousand Oaks (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Free gym membership for you and a plus

Daily Pay offered

401(k) + company matching

Health, dental, vision benefits

Job summary

EōS Fitness in Thousand Oaks, CA is seeking a Service Associate to provide a welcoming, professional experience for members and guests at the front desk. You will greet people, inform them about gym services and membership options, and handle inquiries with a customer-first mindset.

The role requires strong multitasking skills, a proactive attitude, and the ability to work evenings, weekends, and holidays. CPR certification is required within 30 days of hire.

Qualifications

• Experience in customer service or front desk roles.
• Interest in fitness industry is a plus.
• Excellent interpersonal and customer-focused skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with MS Office and gym management software.
• Strong organizational and problem-solving skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests professionally.
• Provide information about services, programs, and memberships.
• Address inquiries, concerns, and complaints promptly.
• Check-in members and oversee check-in alerts.

Skills

Customer service

Front desk

Multitasking

MS Office

Gym management software

Flexible schedule

Tools

Gym management software

Job description

EōS Fitness in Thousand Oaks, CA is seeking a Service Associate to provide a welcoming, professional experience for members and guests at the front desk. You will greet people, inform them about gym services and membership options, and handle inquiries with a customer-first mindset.

The role requires strong multitasking skills, a proactive attitude, and the ability to work evenings, weekends, and holidays. CPR certification is required within 30 days of hire.