Gym Front Desk & Member Services Associate

EōS Fitness; Tampa (FL); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Free gym membership

Free membership for a plus one

Daily Pay access

Health, dental, vision

401(k) + company match

Education growth via Sophia Learning

Employee referral program

Vacation, holiday, sick pay

Discounted Personal Training & merch

Group health benefits

Job summary

EōS Fitness in Tampa, FL is hiring a Service Associate to greet members, answer questions, and provide a welcoming, professional experience at the front desk. You will check in members, share program information, and help ensure a clean, organized environment.

This role supports a fast-paced gym setting, with duties including payments, inventory checks, safety protocols, and a friendly, team-oriented attitude that reflects our core values.

Qualifications

• Experience in customer service or front desk role.
• Interest or experience in fitness industry is a plus.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask in a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Embrace our Core Values.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Fitness industry knowledge

Multitasking

MS Office

Gym management software

Communication

Tools

Gym management software

Job description

EōS Fitness in Tampa, FL is hiring a Service Associate to greet members, answer questions, and provide a welcoming, professional experience at the front desk. You will check in members, share program information, and help ensure a clean, organized environment.

This role supports a fast-paced gym setting, with duties including payments, inventory checks, safety protocols, and a friendly, team-oriented attitude that reflects our core values.