Gym Front Desk Host & Member Concierge

EōS Fitness; Murphy (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Free gym membership for you and one+

Daily Pay

401k matching

Discounted Personal Training

Merchandise discounts

Employee referral program

Health, dental, vision

Sophia Learning

Job summary

EōS Fitness is seeking a Service Associate to welcome members, greet guests, and deliver professional, helpful service at the front desk. You will provide information about gym services, memberships, and programs, and address inquiries and requests with a friendly, solution-focused approach.

Responsibilities include check-in using the gym management system, processing payments, maintaining a clean front desk, monitoring inventory, and supporting a safe, welcoming environment for all members and

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Embrace our Core Values!

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Interpersonal skills

Multitasking

Office software

Organization

Flexibility

Tools

Gym management software

MS Office

Job description

EōS Fitness is seeking a Service Associate to welcome members, greet guests, and deliver professional, helpful service at the front desk. You will provide information about gym services, memberships, and programs, and address inquiries and requests with a friendly, solution-focused approach.

Responsibilities include check-in using the gym management system, processing payments, maintaining a clean front desk, monitoring inventory, and supporting a safe, welcoming environment for all members and