Gym Front Desk & Member Experience Host

EōS Fitness; San Tan Valley (AZ); On-site; USD 2,135,000 - 2,273,000; Full time

Benefits offered by this job

A highly energetic and collaborative 팀

Free gym membership for you and a plus

Dental, vision, health benefits

401(k) + Company matching

Daily Pay offered

Job summary

EōS Fitness is seeking a Service Associate to greet members, answer questions, and provide friendly, professional service at the front desk. You will check-in members, process payments, and help maintain a welcoming gym environment.

We value a team-oriented, customer-focused approach. CPR certification within 30 days, flexibility for evenings/weekends, and MS Office familiarity are preferred. Eligible for benefits and paid time off depending on tenure.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Multitask

MS Office

Gym management software

Tools

Gym management software

Job description

EōS Fitness is seeking a Service Associate to greet members, answer questions, and provide friendly, professional service at the front desk. You will check-in members, process payments, and help maintain a welcoming gym environment.

We value a team-oriented, customer-focused approach. CPR certification within 30 days, flexibility for evenings/weekends, and MS Office familiarity are preferred. Eligible for benefits and paid time off depending on tenure.