Member Experience Host — Front Desk & Service

EōS Fitness; Bradenton (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free gym membership

Daily pay

Health benefits

401(k) matching

Job summary

EōS Fitness is seeking a friendly Service Associate to welcome members, answer questions, and support a positive gym atmosphere. You will check-in members, share information on services and memberships, and handle inquiries with professionalism while contributing to a high-energy environment.

Responsibilities include processing payments, maintaining the front desk area, and assisting with safety and cleanliness.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service experience

Interest in fitness

Interpersonal skills

Multitasking

MS Office

Gym management software

Organizational skills

Problem-solving

Flexible schedule

Tools

Gym management software

Job description

EōS Fitness is seeking a friendly Service Associate to welcome members, answer questions, and support a positive gym atmosphere. You will check-in members, share information on services and memberships, and handle inquiries with professionalism while contributing to a high-energy environment.

Responsibilities include processing payments, maintaining the front desk area, and assisting with safety and cleanliness.