Gym Front Desk & Member Experience Specialist

Fitness CF Gym; Loveland (OH); On-site; USD 2,066,000 - 2,342,000; Full time

Job summary

Fitness CF Gym is seeking a Front Desk Associate at our Clermont, FL location to greet members and guests, handle check-ins, registrations, and inquiries. You will manage point-of-sale transactions and maintain a polished lobby environment.

The role emphasizes friendly, professional customer service, multitasking in a fast-paced gym setting, and performing various duties to support daily operations.

Qualifications

• Experience in front desk or guest services is preferred.
• Ability to multitask and stay organized in a gym environment.
• Strong communication and phone etiquette.
• Willingness to perform various duties as needed.

Responsibilities

• Greets and checks in all members as they enter the gym
• Greets and registers guests
• Answers the phone using the correct greeting and assists callers as needed
• Processes all transactions at the point of sale register
• Assists members with all inquiries
• Maintains a clean and orderly front desk/lobby area
• Projects a polished, professional image at all times
• Provides a superior level of customer service to members and guests
• Performs various duties, including filing paperwork, folding towels, doing walkthroughs of the facility, or any other duties as assigned

Skills

Fast-paced multitasking

Phone & front desk operations

Job description

Fitness CF Gym is seeking a Front Desk Associate at our Clermont, FL location to greet members and guests, handle check-ins, registrations, and inquiries. You will manage point-of-sale transactions and maintain a polished lobby environment.

The role emphasizes friendly, professional customer service, multitasking in a fast-paced gym setting, and performing various duties to support daily operations.