Gym Front Desk & Member Experience Associate

Genesis Health Clubs; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs is seeking a friendly Front Desk Associate in Albuquerque to greet members, answer questions, resolve issues, and perform administrative duties. You will be the face of the club, creating a welcoming atmosphere and ensuring smooth daily operations.

We value a positive, upbeat attitude, strong communication, and a genuine passion for health and fitness. Prior customer service experience is preferred, and basic computer skills help you succeed in this role.

Qualifications

• Prior customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Skills

Customer service

Communication

Positive attitude

Health & fitness passion

Basic computer proficiency

Job description

Genesis Health Clubs is seeking a friendly Front Desk Associate in Albuquerque to greet members, answer questions, resolve issues, and perform administrative duties. You will be the face of the club, creating a welcoming atmosphere and ensuring smooth daily operations.

We value a positive, upbeat attitude, strong communication, and a genuine passion for health and fitness. Prior customer service experience is preferred, and basic computer skills help you succeed in this role.