Gym Front Desk Associate — Part-Time Member Service

Planet Fitness; Simsbury (CT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

401K plan

Health benefits

Paid time off

Free Black Card

Job summary

Planet Fitness in Simsbury, CT is seeking a Front Desk Associate for a part-time role. A high school diploma or equivalent is required. The position involves greeting members, handling calls, and promoting gym services with friendly, efficient service.

Flexibility for rotating shifts is required, with the ability to lift up to 50 pounds. Prior customer service is helpful; training hours may vary and some benefits apply for full-time roles.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.
• Six months of face-to-face customer service in retail; 1 year fitness experience preferred.

Responsibilities

• Greet and assist members in a confident, friendly manner.
• Handle phone inquiries with prompt, knowledgeable service.
• Resolve customer concerns to ensure a positive experience.
• Maintain club cleanliness during part of the shift.
• Process payments accurately and provide receipts.
• Promote products and promotions to drive revenue.

Skills

Customer service

Multi-tasking

Problem solving

Self-starter

Flexibility

Fitness industry experience

Education

High School Diploma or Equivalent

Job description

Planet Fitness in Simsbury, CT is seeking a Front Desk Associate for a part-time role. A high school diploma or equivalent is required. The position involves greeting members, handling calls, and promoting gym services with friendly, efficient service.

Flexibility for rotating shifts is required, with the ability to lift up to 50 pounds. Prior customer service is helpful; training hours may vary and some benefits apply for full-time roles.